[Solved] Connection Issues / Android 10 / Samsung Galaxy 10+ / Pine R  

Hi

Just a quick update trying a different device.

I've tried connecting to the controller using a Samsung Galaxy Tab S3 running Android 8.0.0 and this works fine.

I will soon be testing a Xiamo Redmi Note 8 Pro and I'll report in this thread.

All the best

Hog

Sorry but I was in a hurry typing the first post. Here is a small correction:

The phone that I am using is a Samsung Galaxy S10+ (not a Note 10+)

Xiaomi Redmi Note 8 Pro running Android 9 works fine. 

Any chance on getting the Galaxy S10+ going? 

Hi Hog,

it is a know issue that Galaxy Series 10 devices have bluetooth issues. That usually happened after a newer phone update, as those devices worked fine in the past.

Unfortunately, there is nothing we can change on the PINE Motion App. It is a device specific issue with Samsung.

Please check out the link below. We were able to resolve this issue by following those steps.

https://thedroidguy.com/fix-galaxy-s10-bluetooth-connection-issues-1103152

Let us know if any of these steps helped.

All the best,
Patrick

Hi Patrick,

thanks for the the link! It worked!

Here are the steps from thedroidguy article I've done to get the connection working:

1. Fix #3 - Wipe Cache Partition
2. Fix #5 - Force Quit Bluetooth system app
3. Fix #6 - Clear App Cache of the Bluetooth system app

FYI: Just wiping the Cache Partition does not work on its own.

This has been tested with the newest version of the Pine Motion App (v3.0.0) and controller firmware v3.0

All the best

Hog

Hi Hog,

That's fantastic news. I'm glad the steps helped to get the connection working.

Thanks for keeping us updated and sharing your approach.

All the best,
Patrick